Shipping policy

Kentucky Dream Shipping Policy

Last Updated: (March 31, 2026)

Thank you for shopping with Kentucky Dream! This Shipping Policy explains how we process and ship our physical products.

1. Processing Time

Orders are typically processed within 1–3 business days (Monday–Friday, excluding holidays). Orders placed after 5:00 PM ET or on weekends/holidays will be processed on the next business day. Once your order ships, you will receive a confirmation email with tracking information (when available).

2. Shipping Methods and Delivery Estimates

We ship within the United States (including Alaska and Hawaii). International shipping is not currently available.

We primarily use the following carriers:

United States Postal Service (USPS)
UPS (when needed for larger or heavier items)
Delivery times are estimates only and may vary due to carrier delays, weather, or high order volumes.
Free shipping may be offered on orders over a certain amount during promotions (details shown at checkout).

3. Shipping Costs

Shipping and handling fees are calculated at checkout based on:

Your shipping address
Weight and dimensions of the items
Chosen shipping method

We aim to keep costs as low as possible while ensuring safe delivery.

4. Shipping Restrictions

We ship only to valid physical addresses in the United States.
We do not ship to P.O. Boxes for certain large or signature-required items.
Some products may have additional restrictions (e.g., age verification for certain items). These will be noted on the product page.

5. Order Tracking

You can track your package using the tracking number provided in the shipping confirmation email. If you have questions about your order status, contact us using the details below.

6. Lost, Damaged, or Delayed Shipments

If your package is lost or arrives damaged, please contact us within 30 days of the expected delivery date with your order number and photos (if damaged). We will work with the carrier to investigate and resolve the issue.

7. Changes to This Policy

We may update this Shipping Policy occasionally. The “Last Updated” date at the top will reflect any changes. Your continued use of our site after updates means you accept the revised policy.